Monday 6 September 2010
del.icio.us bookmarks for September 5th
- Nokia E52
How interesting. Nokia will sell me an E52 with a new T-Mobile tariff. But T-Mobile refuse to offer it to me as an upgrade from my E51 on my existing tariff, or even with a tariff change. Considering that I was recently described by one of their customer service bods as "a premium, high-spending customer" (typical bill is £35 or more), I find their approach to customer retention to be pretty shoddy.
Nokia E52 T-Mobile service shoddy
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