Tuesday 15 February 2005

Top tips for small business people

Being downright rude to your customers will not encourage them to place repeat business with you. Additionally, acting in a condescending manner will also lower their opinion of you. Furthermore, when telling porkies to them, it pays to be sure that they are not in a position to know that you are exaggerating.
(Yes, I’m slightly pissed off with a service provider at the moment).

graybo typed this at 4:49 pm | | 4 comments

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4 Responses to “Top tips for small business people”

  1. Brian says:
    February 15th, 2005 at 11:40 pm

    I hope it wasn’t my lot.

  2. graybo says:
    February 16th, 2005 at 8:24 am

    No, not your lot. This was a really small business who obviously feel that they don’t want our money and would rather be rude to us.

  3. Lyle says:
    February 16th, 2005 at 9:05 am

    Go on, name names. You know you want to.

  4. Adrian says:
    February 16th, 2005 at 11:11 am

    Tips for all buisness, if you want to kepe customers treat them well. It’s such a small thing, but seems to pass most people over.

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